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ITIL and Togaf, and a certification on the way November 22, 2010

Posted by Chris Eaton in Uncategorized.
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2 comments

a couple of weeks ago i did a three day course on ITIL (the IT Infrastructure Library) culminating in the ITIL Foundation exam.

ITIL is a set of high level processes for managing IT from Strategy through delivery, to operations. With a focus more towards Operations than the Strategy end of the spectrum

If you havent heard about ITIL I would strongly encourage you to find out more. It is very quickly gaining traction as the standard for best practice in operating an IT estate.

The exam frankly was straightforeward and I am glad to say I passed (hooray!).

Before the course i was aware of the basic concepts and after attending the course i have a much better appreciation and interest, in ITIL. It is very coherent as a whole. For me, it is an interesting contrast to TOGAF.

ITIL has gone through a radical change from version 2 to version 3 where strong editorial governance has ensured that version 3 overcomes its heritage and makes a clean break from prior versions to successfully make a wholesale restructuring of its content. In all it makes a coherent whole and the individual books makes for a well integrated method spanning strategy to operations

Unlike TOGAF… which seems to have a very weak editorial practice and as a result it a hybrid of new, high quality content from Cap Gemini in version 9 intermingled with weak legacy content from prior editions. In particular it seems wedded to the ADM ‘crop circle’ with redundant phases like Opportunities and Solutions and Migration Planning and meekly justifying their existence.
Other esoteric concepts like the Enterprise Continuum persist (a phrase like this only belongs on Star Trek) when a stronger editorial hand would have done away with all of these concepts several editions ago

i am not sure where i am going with this 🙂 other than to praise ITIL and hope that the open group takes a strong editorial stance in version 10

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